Workforce Management
How to Detect If Your Employees Are Using Mouse Jigglers
Ever notice your employees' cursors dancing away even when they’re not at their desks? Enter the world of mouse jigglers—a…
Top 50 Employment Inspirational Quotes for Workplace
Looking for some inspiration to boost your workforce? Look no further! In this article, we have compiled the top 50…
The purpose, Use, And Importance Of Timesheets
For businesses today, effective time management is a determining factor for success. Its importance simply goes beyond tracking hours and…
Now Software and the Mac/PC office: diversity in the workplace
Now Software is offering a more powerful feature set than the basic calendar and contact applications that come pre-installed on…
BPO Average Salary in India
BPO Average Salary: India's BPO sector is a powerhouse, making waves in the global market. BPOs handle various tasks for…
Agile Development: What is a Sprint Cycle?
What is a sprint cycle? If you are a software developer, you must often hear the term "sprint cycle" or…
Customer Service BPO Companies; Benefits, Limitations And More
"A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses."…
Call Center Shrinkage And Measures To Reduce It
Shrinkage is a complex problem that is common in many call centres. As the industry rises, problems become more persistent.…
How To Start A BPO In An All-In-One Guide
Starting a business is not an easy task. It's full of hard work, anticipation, and more strategies. It can feel…
21 Fundamental KPIs In BPO Call Centre
How does BPO determine and weigh its metrics? Is it just by employing appropriate call center KPIs, or is there…
BPO Industry Profits Margins: What You Need to Know
BPO Industry Profits Margins Profit margins are super important for businesses because they show how well they're turning their revenue…
Healthcare BPO: All you need to know
Healthcare BPO: Today's patients are on the hunt for cutting-edge healthcare solutions that match their digital lifestyles. They crave the…
The Top 19 bpo companies in the world (A Complete Guide)
With the age of digital acceleration, businesses seek to optimize efficiency while navigating technological advancements and cost pressures. BPO outsourcing…
Business Process Outsourcing (BPO): Everything You Need To Know
The word outsourcing originated in the 1970s when manufacturing corporations looking to improve efficiency began employing outside firms to manage…
13 Top BPO Companies In The Philippines In 2024
BPO Companies Philippines - Businesses have maintained a strong presence in the Philippines. As one of the fastest-growing economies in…
6 Steps to Conduct Workforce Analysis
Workforce analysis is a powerful tool that has been transforming organizations for years. It helps employee turnover rates, eases onboarding,…
Importance of Workforce Collaboration in 2023
Nowadays, Collaboration has become a buzzword in every field of work. When it is done right, it can bring a…
Top 5 Hiring Trends to Watch in 2024
2024 is here, and with it come a lot of opportunities and a host of new recruitment trends that are…
What Are The Best Software To See If Remote Employees Are Working?
For companies looking for more efficient remote employee monitoring, remote employee productivity monitoring software are becoming an increasingly popular option.…
5 Hybrid work challenges and How to handle them!
At the onset, lets try to understand what Hybrid work is. As we all know, due to this pandemic we…