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Workforce Management
The purpose, Use, And Importance Of Timesheets
For businesses today, effective time management is a determining factor for success. Its importance simply goes beyond tracking hours and…
Prashant Kumar
Digital Marketing Head
Now Software and the Mac/PC office: diversity in the workplace
Now Software is offering a more powerful feature set than the basic calendar and contact applications that come pre-installed on…
Prashant Kumar
Digital Marketing Head
BPO Average Salary in India
BPO Average Salary: India's BPO sector is a powerhouse, making waves in the global market. BPOs handle various tasks for…
Varun Kodnani
Co-Founder
Agile Development: What is a Sprint Cycle?
What is a sprint cycle? If you are a software developer, you must often hear the term "sprint cycle" or…
Prashant Kumar
Digital Marketing Head
Customer Service BPO Companies; Benefits, Limitations And More
"A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses."…
Varun Kodnani
Co-Founder
Call Center Shrinkage And Measures To Reduce It
Shrinkage is a complex problem that is common in many call centres. As the industry rises, problems become more persistent.…
Varun Kodnani
Co-Founder
How To Start A BPO In An All-In-One Guide
Starting a business is not an easy task. It's full of hard work, anticipation, and more strategies. It can feel…
Varun Kodnani
Co-Founder
21 Fundamental KPIs In BPO Call Centre
How does BPO determine and weigh its metrics? Is it just by employing appropriate call center KPIs, or is there…
Varun Kodnani
Co-Founder
BPO Industry Profits Margins: What You Need to Know
BPO Industry Profits Margins Profit margins are super important for businesses because they show how well they're turning their revenue…
Healthcare BPO: All you need to know
Healthcare BPO: Today's patients are on the hunt for cutting-edge healthcare solutions that match their digital lifestyles. They crave the…
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