Divya Pandey

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10 Ways To Overcome The BPO Tech Challenges And Transformation In 2024

Technology is evolving, and it is transforming many industries around us.  The BPO industry is no exception. As this sector…

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The word outsourcing originated in the 1970s when manufacturing corporations looking to improve efficiency began employing outside firms to manage…

Call Center Innovative Ideas

7 Call Center Innovative Ideas to Boost Your Competitive Edge

Are you searching for ways to attract clients to your virtual call center? You're certainly not alone. Many businesses are…

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