BPO

BPO vs KPO: 10 Differences That You Must Know

BPO vs KPO: Outsourcing business services is a well-established technique among many established corporations. Often, small businesses don't have enough…

Varun Kodnani

Co-Founder

BPO Average Salary in India

BPO Average Salary: India's BPO sector is a powerhouse, making waves in the global market. BPOs handle various tasks for…

Varun Kodnani

Co-Founder

Customer Service BPO Companies; Benefits, Limitations And More

"A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses."…

Varun Kodnani

Co-Founder

Call Center Shrinkage And Measures To Reduce It

Shrinkage is a complex problem that is common in many call centres. As the industry rises, problems become more persistent.…

Varun Kodnani

Co-Founder

How To Start A BPO In An All-In-One Guide

Starting a business is not an easy task. It's full of hard work, anticipation, and more strategies. It can feel…

Varun Kodnani

Co-Founder

21 Fundamental KPIs In BPO Call Centre

How does BPO determine and weigh its metrics? Is it just by employing appropriate call center KPIs, or is there…

Varun Kodnani

Co-Founder

Healthcare BPO: All you need to know

Healthcare BPO: Today's patients are on the hunt for cutting-edge healthcare solutions that match their digital lifestyles. They crave the…

Prashant Kumar

Digital Marketing Head

How do Customer Service BPO Companies work

The Top 19 bpo companies in the world (A Complete Guide)

With the age of digital acceleration, businesses seek to optimize efficiency while navigating technological advancements and cost pressures. BPO outsourcing…