BPO Average Salary in India

BPO Average Salary: India’s BPO sector is a powerhouse, making waves in the global market. BPOs handle various tasks for international companies, from technical support to customer service. And more.

It has been providing opportunities to many on a very competitive edge.

But what exactly should you expect to earn in this dynamic field?

Thus, this blog aims to provide an overview of BPO salaries in India for both freshers and established professionals in 2024.

The Indian BPO landscape boasts a diverse range of salaries. According to an article, BPO companies offer an average annual wage of ₹291,880. This range can be as low as ₹127,308 and as high as ₹757,132. But it depends on the job role, performance, and experience.

BPO salary in India considering specific job titles like;

• Customer Care Executive: ₹208,418 per year
• Accountant: ₹369,863 per year
• Senior Financial Analyst: ₹528,605 per year
• Senior Accountant: ₹449,152 per year
• Quality Assurance Analyst: ₹315,583 per year
• Quality Assurance (QA) Specialist: ₹484,300 per year
• Process Analyst: ₹255,240 per year

Salary Structure

Let’s break down the average salary structure in BPO india into different levels:

Entry level

• Customer Care Executive: The average annual salary for this role is around ₹208,418.
• Accountant: Entry-level accountants earn an average of ₹369,863 per year.

Mid-Level Positions

• Senior Financial Analyst: The estimated salary range for senior financial analysts is between ₹321,000 and ₹1,000,000 per year, with an average of ₹528,605
• Senior Accountant: Mid-level senior accountants earn an average of ₹449,152.

Senior-Level Positions

• Quality Assurance Analyst: The estimated salary range for quality assurance analysts is between ₹165,000 and ₹578,000 per year, with an average of ₹315,583.
• Quality Assurance (QA) Specialist: Senior QA specialists earn an average of ₹484,300.
• Process Analyst: The estimated salary range for process analysts is between ₹168,000 and ₹387,000 per year, with an average of ₹255,240

BPO Salary for Freshers

Freshers in BPO jobs can expect an average annual salary of approximately ₹2 lakhs for less than 1 to 3 years of experience. The average salary for BPO freshers in India is about ₹264,000 per year or roughly ₹106 per hour.

Entry-level positions typically begin at ₹168,000 per year, with more experienced individuals earning up to ₹500,000 per year.

Professionals can find high salaries and growth opportunities working in an Indian BPO.

But, a  to the Print, India’s IT-BPO industry will create about 6 million jobs by 2025.

Therefore, companies will seek out talented and skilled individuals to join their teams as the industry in India expands. And, certainly, there are chances that the salary range will be competitive by that time.

BPO Average Salary in India: Company-Specific Salary Breakdown

The BPO industry has witnessed remarkable growth, and several companies have made significant contributions in India. However, their salaries may vary, as some companies have better compensation and allowance packages but lower salaries than others and vice versa.

As per Statista, BPO in India is expected to grow by 10.08% between 2023 and 2027. This states that India is growing as much as the Philippine BPO market.

So, let’s have a clear overview of India’s top companies and their salary ranges. Here is a list of a few:

TCS BPO Salary

Tata Consultancy Services (TCS) is renowned for its excellence in the IT and BPO domains. Employees at TCS BPO enjoy competitive salaries, with entry-level positions offering attractive compensation packages. With an extensive BPO presence, TCS offers a competitive salary range. It is estimated at ₹2.5 lakhs and ₹5.5 lakhs in a year.

Tech Mahindra BPO Salary

Tech Mahindra is a critical player in the BPO sector and is known for its innovation and client-centric approach. Tech Mahindra is another major player, with Glassdoor suggesting its salary ranges from ₹2.3 lakhs to ₹5 lakhs annually.

Wipro BPO Salary

Wipro, a global leader in IT services, also boasts a significant presence in the BPO sector. The company offers competitive salary packages to its employees, coupled with a dynamic work environment. Wipro’s BPO arm is known for its attractive compensation. The salary range of Wipro starts from ₹2.8 lakhs to ₹6 lakhs per year.

Cognizant BPO Salary

Cognizant, a multinational corporation, is recognized for its BPO services across various industries. Employees at Cognizant BPO receive competitive salaries and access to more excellent benefits. As a global IT giant, Cognizant offers BPO salaries ranging from ₹2.4 lakhs to ₹5.2 lakhs per year.

Infosys BPO Salary

Infosys is another tech titan in India. The company provides business consulting, information technology, and outsourcing services. Its BPO salaries range from ₹2.7 lakhs to ₹5.8 lakhs in a year.

Athena BPO Salary

Athena, with its focus on healthcare BPO services, offers lucrative career opportunities to professionals. Employees at Athena BPO have other benefits and salary packages ranging from ₹2.2 lakhs to ₹4.2 lakhs in a year.

Pacific BPO Noida Salary

Pacific BPO, situated in the bustling city of Noida, is a prominent player in the outsourcing industry. Pacific BPO offers an attractive salary base to its employees within the yearly scope of ₹2.1 lakhs to ₹4 lakhs.

Taurus BPO Salary

Taurus BPO is known for its commitment to quality and customer service. Employees at Taurus BPO have ample growth opportunities and a starting salary ranging from ₹2 lakhs to ₹3.8 lakhs per year.

Concentrix BPO Salary

Concentrix is a leading provider of customer engagement services with a strong presence in India. The company offers its employees an attractive salary package and perks, fostering a culture of growth and innovation. ₹2.5 lakhs to ₹5 lakhs per year.

Fusion BPO Salary

Fusion BPO, with its global footprint, is a preferred employer for those seeking rewarding careers in the BPO sector. Employees at Fusion BPO enjoy a good salary range of ₹2.3 lakhs to ₹4.5 lakhs per year.

Accenture BPO Salary

Accenture, a multinational professional services company, is renowned for its BPO offerings. As a leading player, its range starts from ₹2.8 lakhs to ₹5.8 lakhs annually.

Nimbus BPO Salary

Nimbus offers rewarding career opportunities to professionals and focuses on delivering innovative BPO solutions. Employees at Nimbus BPO receive salaries of ₹2.1 lakhs to ₹4 lakhs in a year.

Other key players and their salary range:

• Genpact: The salary range varies based on roles, but entry-level positions start around ₹2.5–3.5 lakhs per year.
• EXL Service: Entry-level salaries typically range from ₹2.5–4 lakhs per year.
• HCL Technologies BPO: Salaries can vary widely based on roles and experience, but entry-level positions generally start around ₹2-4 lakhs per year.
• Sutherland Global Services: Entry-level salaries start around ₹2-3.5 lakhs per year.
• Firstsource Solutions: Entry-level salaries range from ₹2-3.5 lakhs per year.
• Hinduja Global Solutions (HGS): Entry-level salaries usually start around ₹2-3.5 lakhs per year.
• Intelenet Global Services: Salaries for entry-level positions start from ₹2-3.5 lakhs per year.

Source: Glassdoor & 6figr.com

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In summary

BPO workers can experience a variety of clients and business operations thanks to the industry’s worldwide reach, which improves job opportunities and increases earning potential. The sector offers a bright future for qualified employees with excellent compensation, opportunities, and career growth.

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