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Industries

BPO & KPO

BPO vs KPO: 10 Differences That You Must Know

BPO vs KPO: Outsourcing business services is a well-established technique among many established corporations. Often, small businesses don't have enough…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder
BPO Average Salary in India

BPO Average Salary in India

BPO Average Salary: India's BPO sector is a powerhouse, making waves in the global market. BPOs handle various tasks for…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder
Agile Development

Agile Development: What is a Sprint Cycle?

What is a sprint cycle? If you are a software developer, you must often hear the term "sprint cycle" or…

Prashant Flowace

Prashant Kumar

Performance Marketing Head
Customer Service BPO

Customer Service BPO Companies; Benefits, Limitations And More

"A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses."…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder

Call Center Shrinkage And Measures To Reduce It

Shrinkage is a complex problem that is common in many call centres. As the industry rises, problems become more persistent.…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder

How To Start A BPO In An All-In-One Guide

Starting a business is not an easy task. It's full of hard work, anticipation, and more strategies. It can feel…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder

21 Fundamental KPIs In BPO Call Centre

How does BPO determine and weigh its metrics? Is it just by employing appropriate call center KPIs, or is there…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder
healthcare BPO

Healthcare BPO: All you need to know

Healthcare BPO: Today's patients are on the hunt for cutting-edge healthcare solutions that match their digital lifestyles. They crave the…

Prashant Flowace

Prashant Kumar

Performance Marketing Head
How do Customer Service BPO Companies work

The Top 19 bpo companies in the world (A Complete Guide)

With the age of digital acceleration, businesses seek to optimize efficiency while navigating technological advancements and cost pressures. BPO outsourcing…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder
12067488_4891035

Boosting IT Productivity: Time Doctor vs Flowace Tactics

Time Doctor vs Flowace: Which tool will you choose that fits your needs? Both tools can boost your IT team's…

Varun R Kodnani - Flowace

Varun Kodnani

Co-Founder