Security & Compliance

Flowace.ai Protects Your Data

Thank you for choosing Flowace.ai. We are committed to transparency and ensuring your privacy. This guide details the data accessible through our application and underscores the sensitive information that remains private. At Flowace.ai, we prioritize the security of your data by implementing top-tier security measures and continuously improving our protocols.

Best Security Practices

• Encrypted Data Transfer (HTTPS): All data exchanged between your device and our servers is encrypted using HTTPS, ensuring safe transmission.
• Secure Passwords: We enforce strong password policies and encryption techniques to protect your login credentials.
• Internal System Logging: Our systems maintain comprehensive logs to monitor and respond to any suspicious activity.
• Network and Infrastructure Security: We safeguard our network and infrastructure against potential threats.

Secure Data Storage

We store entire data in the AWS cloud where storage type varies depending on the type of data.

All server communication is secured by TLS encryption for added security. Our servers are housed in secure data centres with constant monitoring and hosting support.

Backups and Reliability

We conduct daily backups to guarantee data consistency and facilitate swift restoration if needed.

Screenshot Security

The screenshot feature in Flowace.ai is optional. If enabled, it captures and securely stores screenshots at specified intervals. All communications are secured by SSL encryption and our servers are located in secure data centres with 24/7 monitoring.

Desktop Specific:

We empower you with control over our application’s monitoring features. You can customize active window tracking, browser history collection, periodic screenshots and other features based on your preferences and policies.

1. OS

1. Integration & Others

1. Data we can access:

Active Window Tracking: We track the time spent on the active window, website URL, or file path, without accessing the actual content to protect your privacy.

Browser History: During work mode, we collect websites from your browser history to gain insights into work-related activities. No data is collected in privacy mode, and admins control these settings for the workspace.

Periodic Screenshots: We take periodic screenshots to capture work activities. This feature is permission-driven and turned off by default. Admins decide whether to enable it.

1. Data we don’t have access to

Passwords: We do not access the passwords of any application or website. Your login credentials remain private.

Documents and Files: We do not access the content of your documents or files. Our focus is on tracking application and website usage for work purposes, we just access metadata of files like file path, last modified timestamp, etc.

Personal Communications: Your personal messages, emails, and private communications are not monitored. Tracking is limited to work-related activities during work hours.

Mobile Specific:

We empower you with control over our application’s monitoring features. You can customize active window tracking, browser history collection, periodic screenshots and other features based on your preferences and policies.

1. OS:

External Audits and Security

We collaborate with external security experts to perform regular penetration tests, patching, and security audits, helping us quickly identify and resolve vulnerabilities.

Flowace.ai partners with Pentest for routine security scans and penetration testing, ensuring the highest level of protection.

Software Development Security

Our software development is managed with a Git version control system. Code changes undergo automated testing, manual review, and thorough testing in a staging environment before deployment to production. Critical updates are expedited but remain rigorously tested.

Confidentiality & Employee Access

We strictly control employee access to your data. Only a limited number of employees, those necessary for troubleshooting or support, can access your data. We respect your privacy and only access the platform and settings to resolve issues.

Billing Information Protection

Flowace.ai does not store your credit card information. All transactions are securely processed through Stripe, utilizing the same encryption level as leading banks. Stripe ensures secure transmission, storage, and processing of card information on a PCI-compliant network.

Your Privacy Matters

Your privacy is paramount to us. We are transparent about the data we collect and ensure your personal information is treated with care and respect.