Tarun R Kodnani
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Productivity Tracking, BPO
Call Center Productivity: The Ultimate Guide to Metrics, Importance, and Strategies (2024)
Call centers are the unrecognized yet true heroes of client experience. They're the ones shuffling vast numbers of calls, taking…
Productivity Tracking
15 Productivity Metrics and KPIs That Matter
In business, understanding how work gets done is as important as the work itself. Whether leading a startup or managing…