Divya Pandey
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Technology is evolving, and it is transforming many industries around us. The BPO industry is no exception. As this sector…
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The word outsourcing originated in the 1970s when manufacturing corporations looking to improve efficiency began employing outside firms to manage…
7 Call Center Innovative Ideas to Boost Your Competitive Edge
Are you searching for ways to attract clients to your virtual call center? You're certainly not alone. Many businesses are…