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Home Industries Healthcare & RCM

Time Tracking Software for Healthcare & RCM

Manage billing teams effortlessly with tools for time tracking, claim monitoring, and attendance. Enhance RCM productivity with real-time insights, track software usage across billing platforms, and ensure seamless collaboration for accurate and timely claim processing.

✓ G2 High Performer 2025✓ Capterra Top Rated★ 4.8/5 Rating
Quick ActivationSmoothly onboard with Flowace for easy access to attendance, productivity, and timesheet reports.
Simple & EasyAutomated timers for billing tasks and claims, smooth integrations, hassle-free setup from any existing system.
100% CustomizableCustomize tracking for apps, EHR tools, screenshots, and tasks to meet your RCM team's unique needs.
Healthcare RCM Dashboard
Active Hours
1,284
↑ 12.4%
Claims Processed
3,847
↑ 8.2%
Denial Rate
4.1%
↓ 18%
Team Score
92%
↑ 5.1%
Weekly Productivity
MonTueWedThuFriSatSun
App Usage
Epic EHR34%
Kareo28%
Waystar22%
Other16%
Team Activity
MemberHoursClaimsStatus
Priya S.7h 42m24Active
Rahul M.6h 18m19Active
Anita K.5h 55m17Break

Trusted by 61000+ users

Why Healthcare Teams Choose Flowace

78%

of healthcare employers use workforce monitoring to track billing performance and online activity (CurrentWare)

40%

reduction in unbilled or undocumented hours reported by RCM teams using automated time tracking (MGMA Report)

21–23%

attrition rate in the RCM industry — driven largely by workload imbalance and undetected burnout (HFMA Study)

7%

more productive — employees perform better when they know their productivity is being measured (Gitnux)

Flowace for Healthcare

With Flowace, Healthcare & RCM teams can improve their

Performance

  • Fair Attendance Tracking for Billing Teams

    Eliminate manual timecards and paperwork for attendance. Automate the process with Flowace to easily view your coders' and billers' working hours in a well-organized, always-accurate format.

  • Productivity & Attendance Alerts

    Managers, compliance officers, and clients stay informed about claim progress and team achievements through detailed reports and timely productivity and attendance alerts.

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Performance Overview
Avg. Active Hours
7h 24m
Attendance Rate
96.3%
Alerts Sent
14
Billing Team Attendance
MonTueWedThuFri

Return on Investment

  • Profitable & Cost-Effective RCM Operations

    Achieve profitability and cost-effectiveness by promoting accountability and meeting claim targets through detailed productivity metrics, leading to measurable increases in net collection rates.

  • Learn from Top Performers

    Access a complete real-time overview of all coder and biller activities. Actionable insights and performance metrics help you replicate top performers' methods across your entire RCM team.

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ROI & Cost Efficiency
Net Collection Rate
97.2%
↑ 3.8% vs last quarter
Unbilled Hours Saved
$48K
↑ 40% reduction
Top Performers
PS
Priya S.
95%
RM
Rahul M.
88%
AK
Anita K.
82%

Attrition Rate

  • Supporting Remote & Hybrid RCM Environments

    The healthcare BPO and RCM industry has a 21 to 23 percent attrition rate. Boost engagement and retention by carefully monitoring attendance, productivity, and efficiency across your remote, office, hybrid, or offshore teams.

  • Oversee Billing Software Usage

    Know which apps and EHR tools your team relies on to process claims, ensuring they have the right tools and avoiding excessive use of non-productive applications.

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Attrition & Engagement
Attrition Rate
8.4%
↓ from 21%
Engagement
87%
Burnout Alerts
3
App Usage Distribution
Billing Tools — 35%
EHR Systems — 25%
Communication — 20%
Other — 20%

Accountability

  • Instant Progress Updates for Payer & Compliance Teams

    Keep everyone in the loop with quick updates on claim status and productivity. Leaders, compliance officers, and payer auditors appreciate the transparency and efficiency of alerts, reports, dashboards, and visual data.

  • Client & Payer Engagement

    Stay connected with healthcare clients by providing timely updates on billing projects and tasks through Flowace — the key to nurturing strong, lasting, trust-based relationships.

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Accountability & Reporting
Recent Alerts
Claim batch #2847 — submitted on time2m ago
Team B idle time exceeded threshold18m ago
Daily report sent to payer compliance1h ago
Reports Sent
47
this week
Audit Ready
100%
compliant

Easily monitor billing progress and RCM productivity

  • Track Time
  • Measure Efforts
  • Attendance and Timesheets At Flowace, we understand the importance of privacy and comfort. That’s why managers trust us for attendance and timesheets. With Flowace, you can accurately track billing and coding hours while respecting your employees’ privacy.
  • Alerts, Reminders and Notifications Receive alerts and reminders about claim submission deadlines, shift changes, and productivity thresholds — keeping your team on track with zero manual follow-up required.
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  • App & Website Usage Tracking Automatically capture time spent in billing platforms, EHR tools, email, and communication apps. Build a clear picture of how your team’s hours align with billing and claim outcomes.
  • Productivity Scores by Role Compare coder, biller, and AR specialist productivity objectively with role-specific benchmarks. Identify top performers and coach underperformers with real data — not assumptions.
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Satisfied customers

More than 276+ companies worldwide trust Flowace with their business.

★★★★★

""Flowace transformed how we manage RCM productivity. The user-friendly interface and real-time tracking provide invaluable insights into our coders' tasks and efficiency. Automated reports highlight top performers and maintain accountability while respecting privacy. Highly recommended!""

DM
Dr. Deepa Menon VP Operations · MedBridge RCM
📉 18% denial reduction
★★★★★

""We manage 80 remote coders across India and the Philippines. Flowace gave us full visibility without micromanaging anyone. Our client reporting became 3× faster and our denial backlog dropped significantly within the first quarter of using it.""

SK
Sanjay Kapoor CEO · ClaimsPro Outsourcing
⚡ 3× faster client reports
★★★★★

""Our compliance team used to spend two days preparing for payer audits. With Flowace, we export a complete audit-ready package in 20 minutes. The privacy-first approach makes it perfect for our healthcare environment. Kudos to Flowace!""

RP
Ritu Pillai Director of Compliance · HealthAxis
🕐 2 days → 20 minutes

Frequently asked questions

Everything you need to know about Flowace for Healthcare & RCM teams.

How does Flowace help RCM teams improve billing accuracy?

Flowace automatically tracks time spent on each claim, coding task, or patient account. RCM managers get precise data linking staff hours to billing outcomes, reducing unbilled time, identifying workflow bottlenecks, and supporting compliance audits — all without any manual timesheet entry from staff.

Is Flowace safe and compliant for healthcare workforce tracking?

Flowace does not process or store any patient health information (PHI). It tracks workforce activity only — which applications are used, how long, and productivity levels — while patient data remains entirely within your existing clinical and billing systems. Flowace operates at the workforce layer only.

Can Flowace track remote medical coders and billing staff?

Yes. Flowace is built for remote, hybrid, and on-site teams. It tracks active work time, app usage in billing and EHR platforms, and generates automated timesheets — all without manual input. Managers get real-time dashboards showing who is active, idle, or offline at any given moment.

Does Flowace integrate with EHR or billing software like Epic, Kareo, or Waystar?

Flowace tracks activity in any desktop or web application — including EHR and billing platforms — without a native plugin. For payroll and HRMS systems, Flowace supports direct data exports compatible with leading platforms including Excel, CSV, and REST API.

How does Flowace help prevent staff burnout in RCM teams?

Flowace surfaces early warning signs of overwork — extended active hours, low break frequency, or significant workload imbalance. Managers receive automated alerts when individuals or teams cross defined thresholds, enabling proactive redistribution before burnout leads to resignations.

How long does it take to set up Flowace for an RCM team?

Most teams are fully set up and collecting data within 30 minutes. No IT implementation required. Team members install a lightweight desktop app and managers configure settings from the web dashboard. Your dedicated Flowace onboarding specialist guides you every step of the way.