You're pricing on a cost you've never measured

Resolution. An org average can hold steady for months while individual teams decline underneath it. Flowace breaks the single number into per-team and per-analyst views, which is how one insights firm surfaced a 57.7-point spread between its best and worst team and ₹169L a month in idle cost that the composite had been hiding for three quarters.

By distinguishing a tool being open from a tool being used. App categorisation alone counts an open BI window or survey platform as productive; Flowace pairs that with activity signals and periodic screenshots, so background time gets separated from real work. At one platform that revealed 35% of hours logged as productive had the tool sitting idle in the background.

The intent is costing and capacity planning, not policing, and the data rolls up by team and project rather than into individual scorecards. That said, this industry uses periodic screenshots for audit accuracy, which is a more visible form of tracking than some teams expect, so be transparent with analysts about what’s captured and why. Used openly, it reads as the same rigour you apply to client data, turned inward.

The first team-level spread and idle-cost picture typically appears within the first weeks, and unit-cost findings in roughly a month, the B2B platform had its real cost-per-contact number in four weeks. From there the value compounds: pricing built on measured cost, capacity planned on real utilisation, and decline caught at the first quarter instead of the fourth.