Productivity Insights Platform

See where every hour of work actually goes.

Capture and see every app and website automatically. Classify them the way your team defines productive. Surface what matters in dashboards, alerts, and reports.

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Free 7-day trial No credit card required 5-minute setup Dedicated onboarding

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How it works

Productivity, captured automatically. Classified your way.

Capture every signal. Classify it your way. Surface what matters.

1

Step 1: Capture

Every app and website, automatically.
- Background desktop agent
- No manual logging required
- Focus and idle time included
2

Step 2: Categorize

Your team defines productive vs. unproductive.
- Rate apps as productive, unproductive, or neutral
- Group apps into custom work categories
- Configurable per team
3

Step 3: Classify

Idle, away, and disconnected, distinguished.
- Configurable idle thresholds
- Whitelisted meeting apps
- Internet outage detection
4

Step 4: Alert

AI surfaces patterns before they escalate.
- Burnout, low productivity, missing hours
- No threshold-setting required
- Routes through your org hierarchy
5

Step 5: Surface

Dashboards built for decisions.
- Customizable widgets and views
- Export to CSV or BI tools
- Per-individual, per-team, per-org

All features

Every capability in Productivity Insights.

Everything you need to see, classify, and act on how your team's time gets used.

Productivity Alerts

USP

AI notifications for burnout, low productivity, and trending patterns.

Patterns surfaced automatically. No threshold-setting, no rule-writing.

AI flags burnout, low productivity, trending patterns
No manual rule configuration required
Catches what you didn't know to look for
Routes through your org hierarchy automatically

App and Website Tracking

Track time across all applications and websites automatically.

Productivity Ratings

Rate apps and websites as productive, unproductive, or neutral at any level.

Other Features

Custom Work Categories

Define categories like communication, dev tools, or file management.

Productivity Dashboards and Reports

Visual analytics for individuals, teams, and the organization.

Idle Time Detection

Configurable idle thresholds per user; whitelist meeting apps.

Away Time Tracking

Classify non-desk time (meetings, breaks, client visits) with productivity ratings.

Built for your industry

Different industries. Different productivity questions. Same platform.

Productivity Insights adapts to what each industry actually watches for, because your team defines productive, not us.

Healthcare RCM

Turn clean coding time into cleaner claims
What this industry watches for
- Coding accuracy by encounter type
- Claim TAT: discharge to submission
- Payer SLA adherence rate
Separate productive coding from admin overhead, and trace denial patterns back to the coder, shift, or encounter type behind them.
IT Services & Staffing

Put bench potential to work
What this industry watches for
- Billable utilisation vs. realization gap
- Bench: upskilling vs. idle time %
- SOW completion vs. delivery margin
Close the gap between utilisation targets and what's actually billed, and see exactly what bench resources are doing between engagements.
BPO & Contact Centres

Give every shift a productivity score worth acting on
What this industry watches for
- Adherence rate vs. shrinkage budget
- AHT: handle time vs. wrap time
- Shift productivity index per queue
Move beyond headcount and occupancy, linking adherence, wrap time, and FCR into a single shift-level view that's actionable the same day.
Accounting & KPO

Know where every client engagement hour actually went
What this industry watches for
- Billable hours per staff vs. utilisation target
- Engagement turnaround by client and file type
- Write-off rate by preparer
Attribute time accurately across client files, catching write-off risk at the preparer level before it reaches review or billing.
Consulting

Keep utilisation and margin moving in the same direction
What this industry watches for
- Utilisation rate vs. engagement margin
- Bench time: allocated vs. unplanned
- Project hours accuracy: estimate vs. logged
Tie utilisation to margin at the engagement level, and keep hybrid teams measured consistently whether they're on-site or remote.

Ready to see where your team's hours actually go?

Free 7-day trial.

No credit card required.

Live in under 5 minutes.

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There's more your team can do with Flowace.

Automatic Time Tracking

Project hierarchy, billable hours, automatic timesheets. Keep projects on budget without manual logging.

Employee Monitoring

Silent or interactive monitoring per team. Forensic-grade activity logs. Privacy mode for opt-out.

Workforce Management

Attendance, shifts, leaves, expenses, and approvals. One platform, no separate HRMS.

See all features

Outcomes

What teams actually find when they switch on
Productivity Insights.

Real numbers from companies running Flowace today. Each one a story worth a read.

Netscribes

9.6 hrs

recovered per team member per week, after Productivity Insights surfaced hidden time gaps.

Uplers

31%

team productivity increase across remote engineering teams in Q2.

Omega Healthcare

52%

drop in client escalations within 90 days of deploying Flowace.

Gravitas Legal

37 min

saved per attorney per day on time tracking and matter classification.

Resources

Read up before you decide.

Guide

Employee productivity report

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Template

Employee Attendance Sheet Excel Template

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Frequently asked

Everything else, answered.

What is Productivity Insights?

Productivity Insights is the productivity-tracking layer of Flowace's workforce intelligence platform. It measures how time is spent across the apps, websites, and work categories your team uses, and surfaces patterns that managers and employees can act on.

How is Productivity Insights different from employee monitoring?

Employee monitoring captures activity for compliance and oversight. Productivity tracking measures effectiveness for coaching and improvement. They share data but serve different purposes. Flowace separates these into different capability areas so you can configure each independently.

How does Flowace decide what's productive vs. unproductive?

Your team does. Apps, websites, and work categories are rated as productive, unproductive, or neutral by your administrators. Configurable per team. Flowace ships with sensible defaults but never imposes them.

Can employees see their own productivity scores?

Yes. Every team member sees the same data their manager sees. This is intentional. Flowace is designed to motivate through transparency, not surveil.

Does Flowace track keystrokes?

No. Flowace tracks input frequency to measure engagement, but never captures actual keystrokes. There is no keylogger, ever.

How does Flowace compare to ActivTrak, Time Doctor, and Insightful?

Flowace differentiates on data quality (1-second activity logs vs. 30 to 60-second sampling), capability breadth (productivity is one of four integrated capability areas vs. standalone), and employee fairness (Privacy Mode for full opt-out, employees see their own data first).

Will my team feel surveilled?

Not if you set it up correctly. Use Interactive Mode (employee-visible app), enable Privacy Mode for opt-out, and let employees see their own data. Companies that deploy Flowace with transparency report higher engagement, not lower.

Which industries use Flowace Productivity Insights?

BPO and call centers, IT services, staffing and recruitment, accounting and audit firms, KPO and consulting, and legal practices are among the most common deployments. Flowace's productivity ratings and custom work categories let any team configure the system around their own definition of productive work.

How long does setup take?

Live in under 5 minutes. Desktop agent install through your standard IT deployment tools. First productivity dashboards populate within an hour as data accumulates.