Healthcare

Make every regulated hour audit-ready

Flowace maps automatic, tamper-proof tracking to the metrics regulated healthcare runs on, from audit readiness to FTE utilisation, across every site

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Healthcare & CROs running on Flowace

Use cases

Manage the metrics regulated care runs on

Whether an hour moves a claim, a study or a patient forward, Flowace makes the difference measurable.

Throughput & claim TAT – RCM

See which hours actually touch a claim

Flowace maps every hour to its work, turning the admin and idle time that never moves a claim into recoverable throughput.

Hours mapped to claims, studies and the tasks behind them
One RCM provider found 30–35% of hours never touching a claim
Redirected hours lifted claims throughput 20–25%

Capacity visibility – CRO

Find the capacity hiding inside a team that looks full

Flowace shows where a full roster’s capacity leaks into non-core work, so you recover output before hiring to cover it.

Cliantha surfaced 35% of capacity on non-study work
One RCM team recovered a full FTE without new hires
A wellness clinic of ten began performing like eleven without raising headcount

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Patient throughput – Wellness Clinic

Close the gap between clocking in and caring for patients

At a per-slot price, late starts and long breaks cost revenue, so Flowace shows shift-wise productivity and the sign-in-to-work gap without feeling like surveillance.

Shift-wise productivity across locations and shifts
A clinic group recovered ₹12,000 in daily appointment revenue
4–5 productive hours recovered from each clinic day

Trust at scale

Patient data handled the way regulators expect

Flowace keeps raw, tamper-proof logs in a HIPAA, SOC 2 and GDPR-aligned framework, so PHI data holds up to any audit.

Silent background capture that never touches patient records or clinical system
Raw activity logs that stand up to a HIPAA audit
HIPAA, SOC 2 and GDPR-aligned controls built for regulated care
Active Directory and HRMS sync for a clean rollout across sites

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See where your hours really go in 30 days

Most healthcare teams find 30–35% of hours on non-core work.

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Integrations

Slots into your existing stack

Flowace connects to your HRMS, payroll and the clinical, billing and workforce tools your teams already run, so data flows into the systems your leaders already check.

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Darwinbox

Freshteam

Keka HR

Asana

Google Meet

Microsoft Teams

HR One

Dropbox

50+ more

Case studies

What healthcare teams recovered with Flowace

Real outcomes from CRO, RCM and clinic teams that turned visibility into proof.

30 – 35% Non-claim hours identified across billing teams

Non-claim hours

30%

35%

1 FTE Equivalent capacity recovered without new hires

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I didn't need another consultant. I needed better data. Flowace helped us cut claim TATs and improve cash flow fast.

Workforce Management Head

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₹12,000 Added daily appointment revenue

Productive hours recovered each day

4 hrs

5 hrs

28% Admin time moved back to patient work

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Flowace showed us where time was going. Throughput rose 20%, supervision dropped, and revenue increased by ₹12,000 daily.

Head, HR and People Operations

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+46% Real contact cost run way above every estimate

Actual verification time

28%

46%

₹47.4L Attendance gap surfaced in a single quarter

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Flowace revealed our real contact verification cost was 28-46% higher than estimated, the visibility gap was killing margin silently.

Co-founder

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674

Companies running Flowace

20+

Countries deployed

4.8/5

Average on G2 & Capterra

98%

Customer retention rate

Frequently Asked Questions

About The Healthcare Industry

Is Flowace HIPAA, SOC 2 and GDPR compliant?

Flowace operates inside a framework aligned to HIPAA, SOC 2 and GDPR controls, with raw, tamper-proof logs built to hold up to audit.

Will my clinical and admin teams feel surveilled?

Flowace runs silently in the background and reports at the level of shifts, teams and sites rather than keystroke-level monitoring of individuals. The goal is visibility leadership can plan around, not watching people work, which is why the patient-throughput view focuses on shift-wise productivity and the gap between sign-in and real work, not individual surveillance.

Does it work across multiple sites, shifts and geographies?

Yes. Flowace consolidates every site, shift and team into one source of truth, so a multi-location clinic group or a CRO spread across geographies reads from a single dashboard instead of reconciling reports by hand. Coverage held across four consecutive quarters in our enterprise deployments with no reconciliation gaps.

How does Flowace fit with our HRMS, payroll and billing systems?

Flowace connects to your HRMS, payroll and the clinical, billing and workforce tools your teams already run, with Active Directory and HRMS sync handling provisioning as people join and leave. Data flows into the systems your leaders already check, so onboarding doesn’t become a standing IT task.

What will Flowace surface in our first month?

Usually the gap between hours that are scheduled and hours that actually reach patients, claims or studies. Cliantha used that visibility to free 35% of capacity from non-study work and cut audit prep by over 40%; a US RCM provider found roughly a third of billing hours never touched a claim and recovered a full FTE without hiring; a clinic group recovered ₹12,000 in daily appointment revenue from the team it already had. Most healthcare teams find 25–35% of hours going to non-core work within the first two weeks.