US RCM provider
RCMOne RCM provider found 30–35% of hours never touching a claim
- 30–35% non-claim hours identified
- 1 FTE recovered, no new hires
Enterprise-grade security backed by GDPR, HIPAA, ISO 27001 & SOC 2 compliance. Know more
Flowace captures every billable tenth as you work the matter, before it leaks into a write-down.
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Time capture, realisation, utilisation and matter profitability, measured from real activity instead of memory.
Calls, attendances and emails written up from memory never reach a bill. Flowace captures activity against each matter as it happens.
Most firms see realisation and utilisation only as a monthly average. Flowace scores time against target, per fee earner and per case.
Flowace maps real time to each matter, so over-servicing and overruns surface before the write-off, while you can still act.
Trust at scale
Privileged matter data carries risks a generic tool was never built for. Flowace keeps raw, tamper-proof logs in a SOC 2, ISO 27001 and GDPR-aligned framework, so every office reads from one source of truth.
Tell us how your fee earners work and we'll show you where the time goes.
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Captured time flows straight into your practice management, billing, document and HRMS systems.
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US RCM provider
RCM
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Analytics & data servicesFrequently asked questions
Flowace runs silently in the background and reports at the level of matters, teams and offices rather than keystroke-level monitoring of individuals. The goal is visibility partners can plan around, not watching people work, which is why the realisation view focuses on the billable versus non-billable split rather than individual surveillance.
Flowace captures activity at the application and matter level and never reads document content or the contents of your matter files. Logs are raw and tamper-proof inside a SOC 2, ISO 27001 and GDPR-aligned framework, so the data holds up to a client bill review without exposing privileged work.
By capturing billable time as it happens, Flowace surfaces the work that would otherwise be reconstructed from memory and lost, and scores realisation and utilisation against target per fee earner and matter. Firms can see budget overruns and over-servicing while there is still room to act, before the write-off lands at billing.
Flowace connects to your practice management, billing, document and HRMS systems, with Active Directory and HRMS sync handling provisioning as people join and leave. Captured time flows into the tools your fee earners and finance team already run, so onboarding doesn’t become a standing IT task.
Usually the gap between hours that are worked and hours that are actually billed, the tenths that get reconstructed from memory and lost, and realisation per fee earner against target. Most firms see where billable time is leaking within the first two weeks, before it reaches a write-down.
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