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What to do when you experience a platform downtime?

Downtime can disrupt workflow, but understanding its nature and having a plan in place can mitigate its impact. This guide outlines steps to identify and address both planned and abrupt downtime scenarios. Checklist: Planned Downtime: Check Inboxes: Workspace admins should review their email inboxes to determine if the downtime was scheduled in advance. Abrupt Downtime: What to do when you experience a platform downtime?

What to do when you see – Login failed, please enter valid credentials?

Encountering Flowace login failures in the Windows Classic App can be due to incorrect input or app-specific issues. Here’s how to troubleshoot:   Steps: Verify Entered Information: Confirm company URL, email, and password. Ensure compatibility with the app and operating system (Compatible with Windows 7 or later). Incorrect Credentials: Check URL format (company.flowace.in). Double-check your What to do when you see – Login failed, please enter valid credentials?

How to Use the Timeline Feature in Flowace

The Timeline feature in Flowace gives you a clear view of your team’s daily activities, showing real-time data on when employees are working and how long they’ve been active. Here’s how to easily access and use the Timeline feature. Step 1: Accessing the Timeline Feature In the left-hand menu, go to the Data Visuals section. Click on How to Use the Timeline Feature in Flowace